Last updated: 19 June 2025.
Who is responsible
Care Services Nation Wide is responsible for information submitted through this website. Questions can be sent to info@careservicesnorthwest.co.uk.
Information we collect
When you enquire, we may collect your name, work email, organisation, telephone number, selected service, message, submission source and limited technical information used to protect the form from abuse.
Why we use it
We use enquiry information to respond, assess whether we can assist, keep appropriate business records and protect the website. The relevant lawful basis will usually be steps taken at your request before a contract, legitimate interests in operating and securing the service, or legal obligations.
Special category and children’s data
Do not submit identifiable information about children or young people through the website. If sensitive information is necessary for later work, suitable secure arrangements and responsibilities must first be agreed.
Sharing and storage
Information may be processed by trusted technology suppliers supporting secure website hosting and administration. It is not sold. Access is limited to people who need it. Information is kept only as long as reasonably necessary for the enquiry, any resulting engagement, and legal or record-keeping requirements.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to use of your information, and to data portability. You may also complain to the UK Information Commissioner’s Office.
Cookies and updates
This website may use essential technical storage needed to operate securely. If non-essential analytics are introduced, consent controls should be provided. We may update this policy when the service or legal requirements change.